LDJ Events - Terms and Conditions

By paying your booking fee, you agree to our booking T&Cs below…

Booking Fees & Booking Forms

All bookings require a booking fee and completed booking form to secure the booking.  Booking fees are non-refundable and non-transferable under any circumstances.

Payment Options

All booking fees are payable via bank transfer to secure your booking. 
For your remaining balance we offer 2 payment options:
CASH – Cash Payments are due once we arrive at the venue, before we setup for your event.
BANK TRANSFER – Your final balance must be cleared 1 week before your event if paying via bank transfer.

Cancellation Policy

Should you choose to cancel your event, all booking fees paid and/or deposits are non-refundable under any circumstance.
Any balance payments made (excluding booking fee) will be refunded minus any cancellation charges set out below.
Cancellations within 6 months of the event will require 100% of the total booking value to be paid.
Cancellations within 12-6 months before the event will require 50% of the total booking value to be paid.
Should we have to issue legal proceedings to recover any sum from the Client, the Client will be liable for all legal costs and expenses incurred by us.

Where an event cannot happen by law, emergency legislation or Government / Local Council advice, LDJ Events will allow you to re-schedule your event to a new date within 12 months of your initial event date with no additional fees or charges. Booking fees can be transferred to this new date. Subject to availability. 

Under extreme circumstances where LDJ Events may be required to cancel your event (Staff Sickness, Emergencies, Extreme Adverse Weather etc) we reserve the right to do so and will always do so at the earliest possibility with a full refund made to the customer. Cancellations will be made in writing to the email address provided upon booking with us. 

Rescheduling 

If you choose to reschedule your event to a date more than 9 months on from your initial event date, a rescheduling fee of 10% of the total initial booking value will be added to your rescheduled booking. ​

Behaviour

LDJ Events reserve the right to stop performing at any event if the safety of our staff, equipment or guests becomes a concern. In these circumstances, a full payment will remain payable but we will cease to provide our services. Under 18s must be under adult supervision at all times. 

Setup

We require 1hr to setup and a minimum of 30 minutes to pack away unless otherwise agreed in writing.
A minimum of 3m (wide) x 2m (deep) x 2.5m (high) space is required for our disco setups and 2.5m (wide) x 2m (deep) x 2.5m (high) for our Selfie Pods.
2 x UK 13 Amp Sockets are required within 5 meters of each setup location. 
LDJ Events cannot be held responsible to a delay in your event start time due to any of the above being limited, reduced or incorrect.
A parking space near to the venue entrance should be reserved for our team. 

Breakages / Damage

LDJ Events cannot be held responsible for any harm caused to any attendee, member of the public, their property or damage to a venue / venue’s property under any circumstances. We carry full Public Liability Insurance however all damage or injury must be reported to our team before the end of the event. Claims of damage after we have left the venue will be rejected. Should a guest at your event cause damage to any of LDJ Events' Equipment, as the client, you are responsible for the price of repair or replacement of this equipment and any loss of income as a result of the equipment being out of action for other bookings.

Sound, Lighting & Special Effects

Limitations – LDJ Events cannot be held responsible for limitations put in place that may affect the services we are providing such as Sound Limiters, Smoke Detection Systems or similar. UV Glow Parties require a darkened venue – please check this with your venue before booking this package.

LDJ Events cannot be held responsible for the way that some people may be affected by flashing lights/ strobe effects, loud sounds, haze / smoke effects, bubble fluid and / or any other effects. If your booking includes use of a Bubble Machine, you should be aware that the floor can become slippery during use. Whilst we will do our best to keep the floor dry, it is the client’s responsibility to make safe any spillages or slippery surfaces and warn of any danger. We cannot be held responsible for any slips or falls that may result in injury.

Photography / Videography

By placing a booking with us, you agree for us to take photos and videos at your event and for these to be used on our websites and associated social media channels.

Licenses

It is the responsibility of the hirer of LDJ Events to ensure that the Venue / Event Organisers hold the relevant licensing to hold the event. By placing a booking with LDJ Events, you confirm that you have checked the above.

Prizes / Give-Aways

As part of our Children’s Party Packages, we provide prizes free of charge. We cannot be held responsible for any accidents that may occur as a result of these prizes including allergic reactions, choking etc. It is the parent’s responsibility to read the ingredients of any edible prizes and check that they are safe for their child to consume. 

Delays

LDJ Events cannot be held responsible for a delay in event setup or the event start time as a result of adverse weather, venues running behind schedule, traffic delays, faulty equipment, road closures or similar. In these circumstances, best endeavours will be made to arrive at the venue ASAP.

Selfie Pods

All online cloud gallery links are valid for 30 days only. It is your responsibility to make copies of all media.
We reserve the right to use any photos, videos or GIFs taken in our promotional materials.
Complete System Failure - in the extremely unlikely event of complete system failure - whether hardware or software, you will receive a full refund for this part of the service. 

Hospitality (Applicable to events lasting over 4hrs) 

The client is responsible for providing access to food and soft drinks for our Staff at their event.

Parking Charges

Whilst almost all venues we work at offer free parking, it's important that we notify our customers that all parking charges relating to your event are payable by the client. This includes Pay & Display Parking and any parking fines or fixed penalty notices obtained as a result of providing our services at your event. 

Face Painting, Glitter Tattoos, Balloon Modelling, Soft Play, Bouncy Castles

If you book any of the above services with LDJ Events, these are sub-contracted to Fantasy Castles. By placing a booking with us for these services, you also agree to the hirer’s T&Cs available HERE

Terms & Conditions – No Signature Required

Please note that there is no signature required whilst entering into this contract with us.
You hereby have 14 days to dispute your Terms and Conditions; after this time scale, the contract is then legally binding.